Handoffs

Handoffs are high-risk communication activities that may affect patient safety. Omission of critical information and transfer of erroneous information are common. This workshop will provide you with a model to use during handover process.

Resources used during workshop:

• Handoffs Card
• Handoff Scenarios
• Handoffs Worksheets

Learning Objectives

1. Discuss barriers and pitfalls to handoff communication
2. Suggest strategies to improve handoff communication
3. Practice a structured process for providing written handover
4. Practice a structured process for providing verbal handover